Many small non-profit service organizations operate with a significant number of volunteers, usually under the direction of a paid coordinator or Executive Director (ED), and other paid staff. Over the years, the board comes to realize that it is time to reassess the role of volunteers in delivering services to clients.
Deciding to Move Beyond Volunteers
It is a always difficult to determine the appropriate role of volunteers in any community-based service organization, whether it organizes sports in a social housing project or runs a multi-service center for the homeless. Many of these organizations started life with a few people concerned about social issues, deciding what needed to be done, and actually doing it.