Service Logic Models (SLMs) are organized descriptions of what client services are provided by an organization and the various resources needed to support them. This information is usually formatted in a table that is easy to understand and to explain to others.

Why Develop Service Logic Models?

There are several reasons for developing service logic models (SLMs).

• Ensure consistency with agency mission/mandate, service goals, and philosophy of service delivery.
• Provide clarity for all stakeholders.
• Provide direction for service evaluation by identifying performance indicators.
• Inform planning and service development.
• Provide rationale for funding applications.

Who Develops Service Logic Models?

There is usually a board decision about the range of services and the profile of clients served by the non-profit organization. Then, the exercise is turned over to the management team.

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